City General Hospital in Jaipur manages 28 visiting consultants across OPD, IPD, Surgery, and Anesthesia departments. Before ConsultPro, their accounts team of 3 spent 3 full days every month on billing reconciliation. Disputes were common, and consultant relationships were strained.
After implementing ConsultPro, their billing cycle dropped from 45 days to just 7 days. The 2-way approval workflow eliminated 90% of billing disputes. The accounts team reclaimed 3 days per month previously spent on manual reconciliation.
The TDS automation feature was particularly impactful. The hospital had received a penalty notice for incorrect Section 194J deductions the previous year. With ConsultPro, TDS calculations are automatic and accurate, and quarterly filing data is generated with one click.